Cetrus™ Privacy Statement

This privacy statement discloses the privacy practices for WWW.CETRUS.COM.

Because Cetrus wants to demonstrate its commitment to your privacy, we will disclose to you our information practices in the following Sections of the Cetrus Privacy Statement:

  • The personally identifiable information of yours that is collected from you through the web site.
  • The organization(s) collecting the information.
  • How the information is used.
  • With whom the information may be shared.
  • What choices are available to you regarding collection, use and distribution of the information.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Cetrus's control.
  • How you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should contact support@cetrus.com . We will address your concerns.

Information Collection and Use

Cetrus is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Cetrus collects information from our users at several different points on our website and through the use of the On Demand Application. User and usage related information pertinent to the vendor whose application is being used, will be shared with that vendor only.

Registration

In order to use an On Demand Application, a user must first create an Account with Cetrus and then complete a credit card transaction. While completing a transaction, a user is required to provide their relevant contact and billing information. The information provided in the Account profile may be used to contact the user about the services on our site for which they have purchased.

Cookies

The use of the Cetrus site may result in a cookie being downloaded onto the users workstation, a common internet practice. A cookie is a piece of data stored on the user's hard drive tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.

Downloads

This website does require the user to download On Demand Software Applications to each of the computers on which the software will be used. The downloads do not require the collection of additional information above and beyond that provided during the account registration process. Our program covers information that is collected through this website, and does not cover information that may be collected through software used on the site.

Log Files

Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc.., are not linked to personally identifiable information. In addition log files for usage and license related information are kept. Some of the usage related information is accessible via your Account, while other data is used for the administration of the On Demand License. On Demand Usage and Licensing related information is used by Cetrus and is available to the On Demand Vendor for license tracking and account purposes.

Sharing

We may share aggregate demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for goods and services. We do not permit these companies to retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that we, Cetrus, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both on and off-line. We use the highest level of secure encryption to ensure the same transmission of your data between your computers and Cetrus and between Cetrus and the credit card processing company.

When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While we use SSL encryption to protect sensitive information online, we also protect any offline user information.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter as well as any time a new policy is added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

If you have any questions about the security at our website, you can send an email to support@cetrus.com.

Offers and Relevant Product Information

We send all new members a welcoming email to verify account name, login name and password. Established members may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. See our Choice/Opt Out section below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. However, these are not promotional in nature. In addition the user will be presented at application launch with an initial screen that has information relevant to the user and the application being launched. This screen cannot be opted out of.

We also communicate with the user to provide requested services and in regards to issues relating to their account via email (i.e. "contact us" form) or phone.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done at the "Account Setup" page, or by emailing our Customer Support at support@cetrus.com

Opt-out

Our users will be given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site. This will be done at the point where we ask for the user information.

Users who no longer wish to receive informational materials from our partners may opt-out of receiving these communications by replying with REMOVE in the subject line in an email to us at support@cetrus.com

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. However, if you have deleted/deactivated your account you will not be contacted, nor will your personal information be used in this new manner.